PRIVACY POLICY
This privacy policy describes how we collect, use, store, and protect your data when using our website (www.pressurepenguins.com)
1. Our Contact Details
The data controller responsible for collecting, processing, and protecting your personal information in compliance with European Data Protection law is;
Business Name: Pressure Penguins
Business Address: Unit 21B Durkins Road, Charlwoods Industrial Estate, East Grinstead, RH19 2ER, United Kingdom
Email Address: wash@pressurepenguins.com
Telephone Number: 07754-331-927
2. What personal information do we collect?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, we collect and process the following personal data when you voluntarily submit it through our website's contact form:
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Name
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Address
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Email Address
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Telephone Number
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By providing this information, you consent to the collection, processing, and storage of your personal data as described in this Privacy Policy.
3. Purposes of data collection.
We collect and process your personal data for the following purposes:
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To respond to your inquiries and provide you with the information you have requested.
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To schedule appointments and provide exterior cleaning services at your specified location.
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To send you marketing communications, newsletters, and updates about our services (if you have opted in to receive such communications).
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To improve our website and customer service based on the feedback we receive from you.
4. Legal basis for processing.
Our legal basis for processing your personal data is based on your consent. When you submit your information through our service request form, you consent to the processing of your data for the purposes outlined in this Privacy Policy.
5. Data Retention.
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as well as comply with the applicable legal and regulatory requirements. Unless otherwise requested customer information will be retain on our CRM system to ensure seamless customer service experience.